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Très beau travaille et très belle équipe !!!

It is ashame and regretful that we had to miss this flight experience, of which my children had been looking forward to long prior to the trip to Paris. We are from Singapore, and were at Paris on vacation. After the first round of postponement, we were still able to adjust our itinerary to suit another date. However, not for the second postponement. We believe you would understand that as foreign tourist, we have limited time in Paris, and we have plans and other bookings. We cannot afford to keep catching up with the postponement of flights. Hence we had to give up during the second postponement, and had written in to Helipass to request for a refund but there was no response from Helipass at all. We hope this is not an intentional ignorance to our request. Please understand that the total amount for 3 passengers does not come cheap. Therefore we hope you can assist to look into this matter and help us as much as you can. The booking information is clearly reflected on the invoice attached, and I can be contacted via the email address as stated. Many thanks in advance...***

Un grand merci parTiculierememt à Isabelle qui nous a permis de vivre ce moment de bonheur. Isabelle est une personne particulièrement compréhensive et patiente. Encore un grand merci à elle.